At Coin Zam Shop, we are dedicated to providing high-quality crypto software, scripts, and tools. If you are not satisfied with your purchase, we offer a 30-day refund policy to ensure your satisfaction and peace of mind.
1. Eligibility for Refunds
You may request a refund under the following conditions:
- The request is made within 30 days from the date of purchase.
- The product was not as described or does not function as advertised.
- You have not used or activated the product, or you have provided evidence of an issue preventing proper usage.
2. Non-Refundable Conditions
Refunds will not be granted in the following cases:
- Requests made after the 30-day refund period.
- Issues caused by user error, incompatible systems, or unauthorized modifications to the product.
- Products that have already been downloaded, used, or activated without any valid reason for dissatisfaction.
3. How to Request a Refund
To request a refund, please follow these steps:
- Email us at refund@coinzam.shop with the subject line “Refund Request.”
- Include the following details in your email:
- Your order number or proof of purchase.
- The product you are requesting a refund for.
- A brief explanation of the issue or reason for your request.
- Our support team will review your request and respond within 3-5 business days.
4. Processing Refunds
- Once your refund is approved, the amount will be credited back to your original payment method within 7-10 business days, depending on your financial institution.
- You will receive a confirmation email once the refund is processed.
5. Contact Us
If you have any questions or need assistance with your refund request, please contact us at:
- Email: refund@coinzam.shop
We value your feedback and are here to help resolve any issues. Thank you for choosing Coin Zam Shop!