Refund and Returns Policy

At Coin Zam Shop, we are dedicated to providing high-quality crypto software, scripts, and tools. If you are not satisfied with your purchase, we offer a 30-day refund policy to ensure your satisfaction and peace of mind.

1. Eligibility for Refunds

You may request a refund under the following conditions:

  • The request is made within 30 days from the date of purchase.
  • The product was not as described or does not function as advertised.
  • You have not used or activated the product, or you have provided evidence of an issue preventing proper usage.

2. Non-Refundable Conditions

Refunds will not be granted in the following cases:

  • Requests made after the 30-day refund period.
  • Issues caused by user error, incompatible systems, or unauthorized modifications to the product.
  • Products that have already been downloaded, used, or activated without any valid reason for dissatisfaction.

3. How to Request a Refund

To request a refund, please follow these steps:

  1. Email us at refund@coinzam.shop with the subject line “Refund Request.”
  2. Include the following details in your email:
    • Your order number or proof of purchase.
    • The product you are requesting a refund for.
    • A brief explanation of the issue or reason for your request.
  3. Our support team will review your request and respond within 3-5 business days.

4. Processing Refunds

  • Once your refund is approved, the amount will be credited back to your original payment method within 7-10 business days, depending on your financial institution.
  • You will receive a confirmation email once the refund is processed.

5. Contact Us

If you have any questions or need assistance with your refund request, please contact us at:

We value your feedback and are here to help resolve any issues. Thank you for choosing Coin Zam Shop!